Warranty Information

Our standard one-year warranty and other extended warranty terms and services

Our Guarantee To You

With Bell Enterprise's warranty, our customers get:
• Our standard one-year warranty (longer terms can be negotiated)
• Timely and thorough customer service
• Proven product quality (avg of 98.4% equipment success rate)

Bell Enterprise's warranty protects against:
• Equipment defects
• Service or test failures, faults and alarms
• Physical damage discovered upon initial inspection

Software licensing or compatibility problems are not covered under this warranty.

Products that Bell Enterprise covers under warranty will be replaced at no cost to you or a credit (or refund) will be issued.

The Kendra Group, Inc. dba Bell Enterprise ("Bell") provides a warranty against defects that occur within one year of the date of the sale. The warranty also covers physical damage discovered upon initial receipt of the equipment, and such claims can be made within 15 days of receiving the equipment. Any software licensing or compatibility problems are not covered under this warranty. Order cancellations and RMA requests not covered under the aforementioned warranty are subject to a 15% restocking fee. Products covered under warranty are to be replaced, or a credit or refund is to be issued, at Bell's sole discretion. Freight charges are not eligible for a credit or refund. In order to determine warranty eligibility, Bell reserves the right to require documentation of equipment defect.