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One-Year Warranty Policy

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Bell Enterprise offers a one-year warranty

Our Guarantee To You

Bell Enterprise's one-year warranty policy far outpaces most every other used part guarantee in the telecom reuse market.

Bell Enterprise's warranty protects against:

Equipment defects
Service or test failures, faults and alarms
Physical damage discovered upon initial inspection

Software licensing or compatibility problems are not covered under this warranty.

Products that Bell Enterprise covers under warranty will be replaced at no cost to you or a credit (or refund) will be issued.

The warranty policy is explained in full detail as follows:

The Kendra Group, Inc. dba Bell Enterprise ("Bell") provides a warranty against defects that occur within one year of the date of the sale. The warranty also covers physical damage discovered upon initial receipt of the equipment, and such claims can be made within 15 days of receiving the equipment. Any software licensing or compatibility problems are not covered under this warranty. Order cancellations and RMA requests not covered under the aforementioned warranty are subject to a 15% restocking fee. Products covered under warranty are to be replaced, or a credit or refund is to be issued, at Bell's sole discretion. Freight charges are not eligible for a credit or refund. In order to determine warranty eligibility, Bell reserves the right to require documentation of equipment defect.

Need an RMA?

Please login below to use the RMA Request Form or simply email Dave Wulf to request an RMA.

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